Zune 3.0 and Windows Server 2008 64-bit
Posted by Dan Rigsby on September 16th, 2008
I have been looking forward to today for weeks now. Version 3.0 of the Zune software was released and adds a slue of new features.
My laptop runs Vista-64 and it upgraded to version 3.0 with no issues. However, when I tried to update the software on my Windows Server 2008 Workstation, I received the following error:
Hmm, doesn’t it looks like it tried to upgrade to the 32-bit version of software? Well, I explicitly went to the Zune site and download the 64-bit version. And guess what… I got the exact same error! Version 2.5 runs fine on this OS. This is very disappointing
Anyone else encounter anything like this? I’ll update this post again if I discover more. Until then, Windows Server 2008 64-bit users may be out of luck.
September 16th, 2008 at 10:44 am
Hi Dan,
I was able to get the x64 version to install on my Windows Server 2008 workstation with no apparent problems, but I was doing a clean install and not an upgrade from 2.5. However, when I launched it the first time, it tried to perform an automatic update and I received the same error message that you did. That’s when I checked the version number and found that the installer had put down the Zune 2.5.447.0 bits. Not sure what to think about this, but hopefully it’s just a bug in their update msi file that is not detecting Windows Server build 6001:SP1 correctly.
FWIW – A quick look at the Zune forums indicates other W2K8 Server users are having the same problems.
September 16th, 2008 at 12:06 pm
Do you think running the installer in XP compatibility mode will work?
September 16th, 2008 at 12:20 pm
Yup… I came to the same conclusion as Mike. I’m hoping they will actually release a 64-bit version of Zune 3.0 as a direct download.
September 16th, 2008 at 12:34 pm
I tried XP Compatiblity just in case, but still no dice.
September 16th, 2008 at 12:57 pm
Having the same issue too. Sucks I was looking forward to playing around with all the new features.
September 16th, 2008 at 2:56 pm
I got it to install.
I posted the steps here: http://www.actioncorp.net/index.php?s=&showtopic=19597&view=findpost&p=52312
September 16th, 2008 at 2:58 pm
Hitting the same issue as you guys. Really annoying because most of my platform are Win2k8 x64.
September 16th, 2008 at 3:10 pm
Scratch that. The solution is very simple: http://channel8.msdn.com/Posts/Zune-Zune-and-more-Zune/
September 16th, 2008 at 4:05 pm
I got it to install as well, but my steps were a little different from Bo’s.
1. Uninstall Zune 2.5
2. Crack open the ZunePackage30.exe & extract the files
3. Run the zune-x64.msi file found in x64\Packages folder
So far so good…
September 16th, 2008 at 11:46 pm
Mike’s way worked like a charm, installing the extracted MSI did the trick. Thanks!!
December 24th, 2008 at 11:21 am
worked on the initial install of 3.0, however trying to upgrade it complains showing there is another version running.. now i’m not able to un-install the previous version.. oh fun!
August 30th, 2009 at 4:31 pm
I never ever post but this time I will,Thanks alot for the great blog.